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AxiomBPM Call Center Company

In 2003, Axiom launched a unique call center outsourcing model that was enthusiastically received by clients. After 4 years as a call center referral and consultation service and thousands of clients later we continue to lead the industry.

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Testimonials

Axiom is a top notch telemarketing call center and new business development team, and I'm more than happy to work with them. If your business needs more leads, more appointments and more business, axiom is the right company to do it!"

John Barron, California

Axiom have been instrumental in building a pipeline of qualified appointments and we have closed support contracts as a result of the work we have done together. They have worked very closely with us to get the targets achieved

Martin Johnson, Florida

Axiom has been running an appointment setting campaign for us since last 1 year. During this time we have seen a significant growth in our sales target of the product as well as improved CPE. I can honestly say the success of the campaign has been due the quality of knowledge from Axiom and their staff."

Rik Cohen, Ney York

Offshore Call Centers

Outsourced Call Center Services

A seamless end patron’s experience integrate management framework with superiority and intellectual functionality. Customers are the invaluable assets for any type of business. Satisfaction is the key to develop leads and pipelines of clients for the business by mouth advertisement. Outsourcing call center services will totally hampered or getting boon through proper promise and endeavor. These services loom under BPO (Business Processing Outsourcing) and KPO (Knowledge Processing Outsourcing).

Inbound call center services : To handle customer’s queries with smile and prompt action through remote call center services. We render our outsourcing call center services through chat, SMS, Voice broadcasting services and e-mails. Customer oriented services, order status, description product briefing, enquires of client or generating enquires, reservations, order processing, human resource services, IVR enabled customer service orientations.

Outbound call center services : We have provided a single point-of-contact for state of an art technology that meets all aspects of call center whereabouts, including systems design and integration for a well structured outbound call center, modern software development technology and post implementation with production support Calls. We have boulevard smart, aggressive telemarketers or outbound call center agents, who creates the need to the customer/consumer and sell the products and outsourcing outbound inbound call services. Our team work is efficient that can handles of selling any products, services, solutions and many more.

Outsourcing Contact Center: The fastest growing IT sector beef their existing segments in India due to its booming economy to make profit. This infrastructure called contact center consulting services and the agents hired by them are contact center consultants. Contact center solutions will be given in priority basis in sectors like retail, real estate, infrastructural development, travel & tourism and banking purpose.

B2C/B2B Lead Generation: This is impossible to sell all the products and descriptions by means of telephone. That’s why some human interaction comes in concern for best presentation of product and their benefits or utility. Generating prospective leads not only increases the prospective clients but also enhances the profitability. Lead generating will ultimately enhances the product selling, high-end-technical marketing with preeminent and portray.

Help desk Services: “Name (brand)” resembles its qualities and the class does it belongs. Help desk services comes in concerned and determined executives who are prompt in delivering required information for clients/consumer. Destination doesn’t matter whether it is offshore or internal clients (business man, vendor, distributor or any executive). Information regarding outsourcing projects to India or other related services about the sale and practice of product.

E-mail & Chat Management: “First is finest” symbolizes those opportunities bangs for those who really worked for it. This is the millennium of competition and exploring resources from market. Information technology plays a vital role in speedy communication via internet. Internet provides online chat e-mail support and other messenger facilities that grab your prospective clients speedily. Today’s business highly dependable on internet through 24/7 hours of chat support for customer queries, information about the product and services negotiation and interaction with the management of an organization.

Technical Support: Name resembles services that are restricted to hardware maintenance and trouble shooting errors. But this is not the fact that reveals our company and its highly oriented customer support inbound outsourcing call centers, outbound call center services and even contact centers. Gadgets are effectively used that confronts inbound services through SMS and voice.